Key Points
  • Working Together to Create Outstanding Emergency Services: improving care, boosting protection and reducing crime
  • Understanding how Technology could Transform Blue Light Services: enhancing communication, control rooms and response times
  • Developing Resilience: building realistic expectations to manage an evolving workplace
  • Click Here to Secure your Place


Overview
Expert Speakers:
  • (Chair) Assistant Chief Fire Officer Benjamin Brook, Strategic Enabler – Culture, West Midlands Fire Service
  • Professor Peter Murphy, Director: Public Policy & Management Research Group, Nottingham Business School
  • Chief Superintendent Phil Davies, Information Services Transformation, Greater Manchester Police
  • HMI Phil Gormley, Her Majesty’s Inspectorate of Constabulary and Fire & Rescue Services
  • Julie Atherton, Programme Manager, North West Ambulance Service

Westminster Insight’s inaugural Blue Light Services Conference will share how collaboration and technology can improve delivery, efficiency and protection.

Sharing best practice examples from across the emergency services to increase support for vulnerable people, reduce crime and implement technology. Hear the benefits of pooling resources and sharing budgets to develop a cohesive approach to policing, fire and rescue, and healthcare.

Explore how technology could transform blue light services, helping to reduce response times, enhance operating systems and improve care for the community. This one-day conference will include actionable strategies from across the emergency services to show how to make the best use of available funding.

Gain strategies into creating a resilient workforce, who can manage a complex workplace environment and prioritise employee wellbeing to help retain staff across the emergency services.

Join colleagues from across Blue Light Services to hear key stakeholders share collaborative practice examples, create a shared vision and have an opportunity to network.


Agenda
Start

09:00 - 09:30
Registration, Tea and Coffee

 

09:30 - 09:40
Chair and Westminster Insight welcoming remark

 

Speakers

Assistant Chief Fire Officer Benjamin Brook Strategic Enabler – Culture, West Midlands Fire Service

Read profile


09:40 - 10:10
Keynote - The Future of the Blue Light Services

 
  • Understanding how the policy landscape could help to improve the delivery of blue light services
  • Utilising new funding and opportunities to boost blue light services 
  • Improving accountability and transparency to enhance the efficiency of blue light services 



Speakers

Professor Peter Murphy Director: Public Policy & Management Research Group, Nottingham Business School

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10:10 - 11:00
Panel Discussion - Working Together to Keep Communities Safe

 
  • Exploring how collaboration can enhance the services available to localities 
  • Understanding the benefit of pooling resources and sharing budgets to offer a cohesive approach to emergency services including policing, fire and rescue, and healthcare 
  • Increasing wider understanding and momentum of good practice, to create a shared vision  

Speakers

Chief Superintendent Phil Davies Information Services Transformation, Greater Manchester Police

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11:00 - 11:30
Case Study - Blue Lights Hub: Multi-Agency Approach to Emergency Services

 
  • Building a consistent and integrated emergency team, who work and train together to enhance service delivery 
  • Establishing closer working relationships to improve public engagement 
  • Sharing facilities and resources to increase communication 



11:30 - 12:00
Networking Tea and Coffee Break

 

12:00 - 12:50
Panel Discussion - The Role of Technology in Improving Blue Light Services

 
  • Explore how the roll out of 5G could positively impact emergency services including pinpoint location, the emergency service network and data sharing 
  • Developing a safe and secure communication line between blue light services to share sensitive information 
  • Understanding how technology could enable emergency services fit for the 21st century  

12:50 - 13:15
Case Study - Improving Response Times through Technology

 
  • Implementing new technologies to reduce response rates and measure control rooms 
  • Understand how smart cities including ITS could improve public experience 
  • Working across different services to support operations and improve care for the community

13:15 - 14:15
Networking Lunch

 

14:15 - 15:00
Panel – Creating a Resilient Workforce for a 21st Century Emergency Services

 
  • Training and recruiting employees with realistic expectations to manage in an evolving workplace such as blue light services 
  • Ensuring staff have the skills and knowledge necessary to prevent crime and protect the public
  • Prioritising employee wellbeing to help retain staff across the emergency services 

Speakers

Julie Atherton Programme Manager, North West Ambulance Service

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15:00 - 15:30
Case Study - Improving Support for Vulnerable People

 
  • Engaging emergency services, mental health services and other related agencies to provide support to the most vulnerable people in society  
  • Using collaboration and multi-agency approaches to improve better results in emergency scenarios 
  • Reducing the impact mental health has on both patients and communities by assisting with the effective management of patients 
  • Assessing vulnerable individuals and working with frontline responders to develop care plans specific to the needs of the individual

15:30 - 15:50
Case Study – Making Reducing Crime Everyone’s Business

 
  • Working together as the emergency services to decrease crime rates across local communities 
  • Creating strategic framework reviews including local authorities and other agencies to protect the most vulnerable members of society 
  • Exploring the development of operations and information systems for the blue light services 

15:50 - 15:55
Chair’s and Westminster Insight’s Thanks

 

15:55 - 15:55
Close of Conference

 

End

Speakers

Julie Atherton Programme Manager, North West Ambulance Service

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HMI Zoe Billingham Senior Responsible Officer, Her Majesty’s Inspectorate of Constabulary and Fire & Rescue Services

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Assistant Chief Fire Officer Benjamin Brook Strategic Enabler – Culture, West Midlands Fire Service

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Chief Superintendent Phil Davies Information Services Transformation, Greater Manchester Police

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Professor Peter Murphy Director: Public Policy & Management Research Group, Nottingham Business School

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Venue details

Zone 1 Central London


Speakers
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